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Charlex Hamilton

10 Tips for Managing and Maintaining Investment Properties

Investment properties can be a great way to build wealth and generate passive income, but they also require a significant amount of time and effort to manage and maintain. Here are 10 tips to help you successfully manage and maintain your investment properties:



  1. Screen tenants carefully. The most important aspect of managing rental properties is finding and retaining good tenants. Be sure to conduct thorough background and credit checks to ensure that you are renting to responsible, reliable people. If you don't have experience doing it yourself might not be the best idea. Instead look into outsourcing this task to a professional company. Even though you might need to pay more upfront for their services, the long-term benefit of having great tenants will be worth every penny. There are also multiple software tools and AI-enabled platform that can help you create systems and processes to find the right tenants for your properties.

  2. Set clear expectations and rules. Make sure that your tenants understand what is expected of them, and provide them with a written lease or rental agreement that spells out the rules and regulations of the property. Make it a must for them to read, understand and sign off on the expected rules and policies, as well as the consequences when the standards and rules are not followed. If tenants don't abide by the rules that were set, ensure that you have a clear process for your property manager to follow.

  3. Regularly inspect the property. Where many multifamily property owners fail, is either forgetting to check up on their properties regularly themselves or have unclear standards and rules for their property managers. Regular inspections will help you identify and address any issues before they become major problems. Sometimes just the simple fact of others knowing that the property owner is present, engaged and paying attention, can help keep the property in good standing. Be sure to schedule inspections at least once every six months, or more frequently if necessary.

  4. Communicate effectively with tenants. To be successful, you need to have SOPs and systems within your business. The owner and the property management company have to be responsive to the tenants’ needs and concerns, and make sure that somebody is available to address any issues that may arise. Keeping your tenants happy will help decrease vacancies and the amount of churn many property owners have to deal with.

  5. Maintain the property in top condition. To attract the best tenants you need to have the best quality properties that they can call "home". Ensuring that concerns are addressed and improvements are made in a timely manner is key to attracting quality tenants to your properties. Keeping the property well-maintained, both inside and out is usually a great strategy for success. This will also help to retain good tenants, and will help protect your investment.

  6. Use a property management company. When in doubt, seek professional help from people and companies with a lot of experience in the industry. To ensure long-term success of your investment, consider hiring a professional property management company to help you with the day-to-day management of your properties. This can be a cost-effective way to ensure that your properties are well-maintained and that your tenants are happy.

  7. Stay current on local laws and regulations. Market conditions and by-laws can change rapidly, depending on where your properties are located. Being proactive and preparing for some of the factors that can affect your investment is key. Be sure to stay informed about any changes to local laws and regulations that may affect your properties, such as changes to building codes or zoning laws. The best strategy is to find people in the industry who can help keep you updated, sign up for their newsletters or ensure that your property manager is always up-to-date on any news within the industry.

  8. Use technology to your advantage. With the sudden rise of AI, it is key to become an early adopter and start using it for your advantage to stay ahead of your competitors. There are many tools and software platforms that can help you be more efficient in your business and help attract the best talent and tenants. Utilize technology such as online rent payment systems, cloud-based property management software, and even virtual tours to make the process of managing and maintaining your properties more efficient.

  9. Develop a network of trusted vendors. As we all know, the size of your net worth is often determined by your network, and this seems to be true in the multifamily space. If you want to succeed in the space, it is important to focus on building a network of multifamily investors, professionals, and trusted vendors who can help you with things like repairs, maintenance, and landscaping. This will save you time and money in the long run and will keep your tenants happy.

  10. Continuously educate yourself. The industry is always changing, and there are always new regulations, rules and trends that you need to know. Stay informed about the latest and best practices in real estate investing, and take courses or attend seminars to learn more about managing and maintaining investment properties. In-person events, masterminds or conferences are a great way to grow your network and stay informed as well.

Investment properties can be a great way to build wealth and generate passive income, but they also require a significant amount of time and effort to manage and maintain. If you can help ensure that your properties are well-maintained, your tenants are happy, and your investments are protected.


If you are looking to expand your multifamily real estate portfolio, I'll be happy to see how I can help. Send me a note at charleshamilton@hamiltoninvestmentsgrp.com and let's discuss how we can work together.

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